Appointments

To request an appointment, patients have three convenient options:

1. Online Booking: Fill in the form above by clicking “Here”. You can also find the form on the NHS app, in the “Services” selection followed by “contact your GP about a health problem.
2. Phone: Call us at 01613436382, where our friendly reception team is ready to assist you with scheduling.
3. In-Person: Drop by the surgery when we’re open, Monday to Friday, and we’ll be happy to help you face-to-face.

No matter which option you choose, we will respond to all requests within 48 working hours and strive to make the process as easy and stress-free as possible.

Appointments for Patients with Mobility Issues

 If you have difficulty moving around and need an appointment, we will make sure you get care in the best way for your health needs.

• We will contact you first to understand what support you need.
• Home visits are only for patients who are completely housebound and cannot leave their home.

Requesting a Home Visit

• Please call before 10:30 AM if you need a home visit.
• In some cases, we may offer a phone or video call first to assess your needs.
• A doctor can see several patients in the time it takes for one home visit, so we may ask you to come to the practice if possible.

If you have any concerns about accessing care, please speak to our team—we’re here to help.

Need an Urgent Appointment?

If you need to see a doctor or nurse urgently, please contact us as soon as possible. You can reach us in the following ways:

• Online – Click here to book or request an urgent appointment.
• By Phone – Call us on 0161 3436382
• In Person – Visit our reception, and we will do our best to assist you

We will assess your needs and may offer you an appointment or direct you to the most appropriate service for your care.

If you need to cancel or change your appointment, please call us as soon as possible at 0161 343 6382.
If you got a reminder text, you can reply with CANCEL to cancel your appointment. Please don’t use other words, as the system won’t understand them.
Letting us know quickly helps us give the appointment to someone else who needs it.

At Dukinfield Medical Practice, your comfort and well-being are our top priorities. We understand that some consultations may feel sensitive, and you may prefer to have a chaperone present during your appointment. Our trained chaperones are available to provide reassurance and support throughout your consultation.

If you would like a chaperone present, please let the receptionist know when booking your appointment or when checking in. While we will do our best to accommodate your request, if a chaperone is not available at your scheduled time, we may need to offer you a different appointment.

For more information about our chaperone policy, please don’t hesitate to ask a member of our team.

To improve access to general practice, evening and weekend appointments are now available.

Patients who are registered at this practice can now book an appointment to see a GP, paramedic or HCA on weekday evenings , 6.30 to 8pm, or at the weekends. These appointments will take place at the Body and Mind Centre, Clarendon Shopping Centre, Hyde.

Across Greater Manchester the demand for healthcare services remains very high. This pressure is being felt across General Practice and community services, as well as in our Acute trusts, with our Emergency Departments and ambulance services highly pressured.

Although health services remain at high demand it is important people continue to access care when they need it. In addition to accessing services where and when invited, such as vaccines, health checks, and screening appointments, there is also information on the range of routes to access care and advice at gmintegratedcare.org.uk

What To Do When We Are Closed

If you require medical assistance or advice outside of normal surgery hours please contact NHS 111.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or severe shortness of breath constitute an emergency.  

Or you can use the link below:

https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/

In order for you to get the most from your appointment and to ensure you’re getting the best care, please:

Tell us what the problem is so we can book you with the most suitable clinician.

Complete a Patient Triage request with as much detail as possible.

Tell us if there is more than ONE problem, as you may need more time for your appointment.

If you are offered a face-to-face appointment, please be on time for your appointment.

If you can’t make it to your appointment, please tell us as soon as you can. You can cancel by calling reception at 0161 343 6382. This helps us give the appointment to someone else who needs it.